Choice Online Marketing Group Inc. is a registered Alberta corporation located in Edmonton, Alberta, Canada. We operate under the abbreviated name Choice OMG. Our refund policy applies to graphic design, website development, and any other services we perform for our online clients. At Choice OMG, we strive to maintain exemplary customer satisfaction 100% of the time. If for any reason you are not completely satisfied with our work, we will gladly provide you with a complete refund within 30 days of payment. Beyond 30 days, refunds will realistically be considered on a case by case basis. The intent of our refund policy is to provide you with confidence and piece of mind when hiring us for online services.
We are a Canadian company and Canadian commercial laws as well as Canada’s adherence to international laws and conventions bind us to act upon our guarantees. You can rest assured that we will honor our promises.
In summary, here are the terms of our refund policy:
- Our promise to refund payments applies only to online transactions
- We can only promise to provide refunds within 30 days of payment
- We will refund your money in the same tender of the original payment wherever possible
- We reserve the right to contact credit card companies and other payment service providers to ensure that there is no illegal financial activity occurring before we provide a refund. We may require copies of official documentation to protect us and our current clients as well as for other auditing purposes.
- Your refund may be delayed by the merchant provider (i.e. PayPal) which is beyond our control.
*Any signed contract or other agreement will supersede (replace) this agreement.
